Shipping Information

We thank you for choosing elago because we cannot improve without you!

All orders are processed during business days and will take 1-2 days to ship from our EU warehouse. We do our very best to get your orders out of our warehouse and into your hands with the least amount of time possible. For more detailed shipping information, we have provided the following:

ELAGO Europe offers shipping options to:

European Countires - Regular Post Service or TNT Express

Basic shippment starts at 2.50 EUR - based on the weight of your order and country where order needs to be shipped.

Orders can take up to two business days to process. Actual transit time will vary depending on the method of shipping chosen during checkout. Shipping methods will vary depending on the cost of order.

For your protection, your order may be delayed or even canceled, if your shipping address comes out to be invalid on our system.

Return & Shipping

Shipping charges may be refunded if the return is due to an error by elago design. In all other instances shipping charges will be deducted from the refund.

The customer is responsible for shipping and other charges to get the item(s) to us for refunds and exchanges.

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More Information

Cookie policy for website ELAGO Europe

What are cookies?

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Websites use different types of cookies.

  1. Website uses cookies that are mandatory for site's basic functionality and among other things allow the user to add items to basket, go to checkout, etc.
  2. Website uses cookies that gather information of the usage of the website. These tracking cookies enable the analysis of visits and browsed content. These cookies are anonymous and do not allow the tracking of specific identified user.
  3. Website uses cookies that enable anonymous tracking of information. These advertising cookies are used to tailor our advertising to your needs.

With further use of this website you agree to our cookie policy. You can always change your cookie settings by clicking the link in the footer of this page.

Your Settings

These are always enabled cookies required for basic site functionality. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process run smoothly as well as assist in security issues and conforming to regulations.

These analytics cookies allow us to improve the site's functionality by anonymously tracking usage. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you've selected and help connect you to your social networks.De-selecting these cookies may result in poorly-tailored recommendations and slow site performance. You also may not be able to share effectively with Facebook, Twitter, or other social networks.

These cookies collect information to help better tailor advertising to your interests. The data collected is anonymous; it is not collected with any personal information you may have shared about yourself. De-selecting these cookies may result in seeing advertising that is not as relevant to you.